Courtesy customer resources
Scale forms & payments.
Send customer information for billing review or find the right payment option. If you are visiting the scale, confirm the current charge and access arrangements first.
Choose the right next step
Scale payment
Use Courtesy’s approved hosted checkout for the current scale charge. Confirm the fee and instructions before paying.
Call 313-554-4800 for payment arrangements.
Existing invoice
Have your invoice or account reference ready. Enter the approved amount and reference in the payment provider’s checkout.
Call 313-554-4800 for payment arrangements.
Keep the payment provider’s receipt. A return to this website is not proof that a payment succeeded. Billing verifies payments in the provider’s records.
New scale-customer information
Do not send sensitive identifiers. Read the privacy notice.
For billing review
Send your company and billing contact information. Courtesy will follow up about account arrangements and any additional paperwork needed.
Submitting this information does not establish credit, activate an account, or accept a billing contract.
Planning a scale visit?
See the scale location and visit information. The public scale is at 13552 Sanders, Detroit, MI 48217.
Good to know
Questions before you get started
Can I pay an existing invoice here?
Use the invoice option when Courtesy’s approved payment link is available. Have your invoice or account reference ready so billing can match the payment.
Can I enter my card information in the customer form?
No. Payment details belong only in the payment provider’s checkout. The customer-information form is for business and billing contact details.
What if a payment does not appear on my account?
Keep the receipt and contact billing with the reference. Staff will verify the transaction with the payment provider.